Privacy Policy for Soaro Turf
1. Introduction
Welcome to Soaro. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and share information about you when you use our website or services.
2. Information We Collect
We may collect the following types of information:
* Personal Information: This includes your name, address, phone number, email address, and any other information you provide when placing an order or contacting us.
* Payment Information: If you make a purchase, we collect payment information, but we do not store your full payment card details.
* Website Usage Information: We may collect information about how you use our website, such as your IP address, browser type, and pages visited.
* Location Information: To provide free delivery within a 30-minute drive of Norwich Airport, we may collect your delivery address.
3. How We Use Your Information
We use your information for the following purposes:
* To process and fulfill your orders.
* To provide customer support.
* To communicate with you about your orders and our services.
* To improve our website and services.
* To comply with legal obligations.
4. Sharing Your Information
We may share your information with:
* Service providers who assist us with order fulfillment and delivery.
* Payment processors to process your transactions.
* Legal authorities when required by law.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights:
* To access your personal information.
* To correct inaccuracies in your personal information.
* To request the deletion of your personal information.
* To object to the processing of your personal information.
8. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.
10. Contact Us
If you have any questions about this privacy policy, please contact us at:
roland@soaro.uk